Because I can :-D
Liam: What do those words say? *points to my shirt*
Me: Oh, it says "Who's your Daddy?"
Liam: Who's your daddy! Who's my daddy?
Me: Your daddy's name is Andrew.
Liam: Androooo. Where is Androo?
Me: Your daddy is at work, sweetie.
**I was wearing a shirt that was tight on Andrew that has Darth Vader's head with the words "Who's Your Daddy?" above him.
Liam: *sees a big giant dumpster being placed on a neighbor's driveway* Mama! Can I drive that truck?!
Me: Aww, honey, you need to be bigger and taller to drive the truck.
Liam: *turns to me and poses* I...Am...Very...BIG and STRONG!
Me: *trying not to giggle* Right now, you are big and strong for a bike, but not a big truck like that.
I’ve finally relented and am letting a company that works with Cochlear Americas to investigate my insurance company; ask all the appropriate questions, demand explanations, and talk to my audiologist. All this work just so I can have a new sound processor. Mine is so old and beat up that I took pictures to prove that it’s bad!
That’s what happens when my processor gets knocked off my ear and it hits a hard-ass tile floor.
Not only that, I’m hearing a big sound difference and it’s affecting how I hear/respond to people around me. Plus, it’s gotten bad to the point where I don’t wear it when I’m at home unless I need to.
So, here’s hoping that this new avenue will grant me a new sound processor. I just don’t believe that an insurance company would simply deny a service without an explanation, only to give their manager’s email address.
See, this started MANY years ago, TWO years ago. I got denied right away, my audiologist and I wrote appeal letters and were denied again. I remember a line that bothered me so much, “We cannot justify an expensive purchase for a tiny hearing aid”. LIVID!! OMG!
It took me that whole time to simmer down. I emailed my insurance company in the beginning of March, heard nothing for weeks. Finally emailed another contact in the company and they personally walked a copy of my initial email to the original person and that person finally emailed me back a week later with a somewhat ‘polite’ denial of service along with her manager’s email address.
Now I can’t even get ahold of the manager.
So…yeah, I’m angry. Insurance companies are supposed to look out and help their customers health. My ‘stupid’ sound processor is a VITAL part of my health. It makes it possible for me to have a job, for me to care for my family, for me to be independent, and for me to be ME!
WTF? What part of my request wasn’t clear?